Shipping Process

The products you have purchased are delivered to your address within 1-5 business days after shipping throughout Turkey. Shipping is free of charge and no additional shipping fee is charged to our customers. If you have any questions about the delivery process, you can contact our customer service team.

Technical Support

In order to provide the best service to our customers, we provide comprehensive technical support for 2 years for the products you have purchased. If you experience any problems, our team of experts will quickly contact you and find a solution. Our technical support process is designed to keep your product running at its best. When you send us your support requests, we will help you as soon as possible.

Return Conditions

Customer satisfaction is our top priority. For this reason, if you are not satisfied with the products you have purchased, you have the right to unconditional return within 14 days. Your money will be refunded within 7-10 days after we receive your return requests.

Our products are under warranty against manufacturing defects for 2 years. During this period, in case of any problems you may experience due to any manufacturing defect, necessary actions will be taken to repair or replace your product. You can also benefit from our technical support service for 2 years.

If you would like more information about the return process and technical support, you can contact our customer service team.